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Author: Admin | 2025-04-28
To protect the integrity of ASIC accreditation and to ensure that an institution continues to be compliant with current legislation.^ Back to TopWhat is the process if ASIC receives a complaint concerning an ASIC accredited institution?If a student contacts ASIC to make a complaint about an institution, the student is advised to contact the institution directly to ensure they have tried to resolve the matter according to the institution’s own complaints or grievance’s procedure. If the student has tried to comply with the institution’s procedures and the matter has not been resolved, they may contact ASIC for assistance. The student must provide evidence that they have a valid complaint or grievance and show that they have tried to comply with the institution’s procedure. If the evidence supplied by the student is believed to require further investigation, ASIC will contact the institution directly to try and resolve the matter. The reason for ASIC involvement is to ensure the institution is complying with their procedures in a fair manner. In an extreme or serious situation, the ASIC Accreditation Committee may become involved with the possibility of ASIC accreditation being withdrawn from the institution. Further information on complaints can be found in the ASIC Accreditation Handbook.^ Back to TopIs there an appeals procedure if ASIC accreditation is refused or removed from an institution?There is an appeals process if ASIC accreditation is refused or removed from an institution and this can be found in the ASIC Accreditation Handbook.^ Back to TopHow do I check if an institution is accredited?You can check if an institution is accredited by either looking in the college directory for a UK institution at http://www.asic.org.uk/collegedirectoryUK.php or by looking in the college directory for a non UK institution at http://www.asicuk.com/international-directory/.^ Back to TopCan ASIC tell me if the course I wish to study is accredited/validated?ASIC accreditation covers an institution not a specific course. You will need to contact your chosen institution to confirm whether or not a course is accredited/validated.^ Back to TopWhat if I have a grievance concerning an ASIC accredited college?If you contact ASIC to make a complaint about an institution, you will be advised to contact the institution directly to ensure that you have tried to resolve the matter according the institution’s own complaints or grievance’s procedure. If you have tried to do this, but you believe the institution has not complied with their policies and procedures, then
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