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Author: Admin | 2025-04-28
Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x), Big Sur (11.xx.x), or Monterey (12.x.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the native smart card ability (very bottom of macuninstall link above)If you purchased your Mac with OS Catalina (10.15.x) or Big Sur (11.xx.x) already installed, you can skip the uninstall part above and follow the instructions below. 6 "high level" steps needed, follow down the page to make this a painless systematic process Step 1: Is your CAC reader Mac friendly? Visit the USB Readers page to verify the CAC reader you have is Mac friendly. Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly. "Some, not all" CAC readers may need to have a driver installed to make it work. NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates). Information about these specific readers are in Step 2 Step 2: Can your Mac "see" the reader? Plug the CAC reader into an open USB port before proceeding, give it a few moments to install Step 2a: Click the Apple Icon in the upper left corner of the desktop, select "About This Mac" Step 2b: Click "System Report..." (button) Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues. Step 2c1: Verify firmware version on your SCR-331, SCR-3310 v2.0, GSR-202, 202V, 203, or SCR-3500a reader. If you have a reader other than these 6, Proceed directly to step 3 Step 2c1a-SCR-331 reader If your reader does not look like this, go to the next step. In the "Hardware" drop down, click "USB." On the right side of the screen under "USB Device Tree" the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at "Version" in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3. Step 2c1b-SCR-3310 v2.0 reader If your reader does not look like
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